Reference

How We Keep Your Privacy Secure

When you open an account with ungu slot, your personal information and payment details are protected by encryption and strict access controls.

Data encrypted end-to-endPayment info never sharedAccount access only by you
ungu slot How We Keep Your Privacy Secure
GET IN TOUCH

Contact Us About Your Privacy

Live Chat Support Reach our team via in-app chat Monday to Sunday, 10 AM to 10 PM…
Email Privacy Request Send a formal data-access or deletion request to privacy@unguslot.
Account Settings Manage your notification preferences, linked payment methods and data sharing settings directly in your…
PROTECTING YOU

How We Handle Your Information

Encrypted Payment Storage

Your DANA, OVO, GoPay and QRIS account details are encrypted and never stored in plain text on our servers. Payment processing happens through tokenised transfers so your credentials stay private.

Cookie and Tracking Policy

We use cookies to keep you logged in and remember your preferences. Third-party analytics cookies track gameplay patterns so we can improve your lobby experience — you can disable them in your browser settings.

Account Access Controls

Only you can log in to your account with your email and password. We recommend changing your password every 90 days and enabling two-factor authentication via your registered phone number.

Data Retention Schedule

Active account data stays with us while your account is open. After closure, we retain transaction records for tax and legal compliance for two years, then delete them permanently.

Third-Party Sharing Limits

We never sell your personal data to marketing firms. We share information only with payment processors, fraud-detection vendors and regulators where local law requires it.

Privacy Changes and Notices

If we update this policy, we notify you by email at least 30 days in advance. Material changes require your consent before we implement them.

Your Privacy Questions Answered

Yes. Send a formal request to [email protected] with your account email and ID. We compile your personal data, transaction history and account logs into a downloadable file and send it within seven business days, where local law permits.

Your DANA, OVO, GoPay or QRIS account number is tokenised (converted to a secure code) and never stored after the withdrawal clears. We keep only a transaction record showing the date, amount and confirmation number for your protection.

After you close your account, we delete personal information like your name and contact details within 30 days. Transaction records stay for two years to meet tax and regulatory obligations, then are permanently destroyed.

You can request account closure through our support team at [email protected]. We process deletions within 15 days where local law permits, though we retain transaction records for legal and tax compliance purposes for two years.

No. We never sell your personal data to marketing firms or data brokers. We share information only with payment processors, fraud-prevention services and regulators when required by local law or for your account security.

You can disable non-essential cookies in your browser settings or through our in-app privacy controls. Disabling cookies won't affect deposits, withdrawals or gameplay, but may limit your personalised experience.

Contact our security team immediately at [email protected] or via live chat. Change your password right away, enable two-factor authentication, and we'll investigate any suspicious activity on your account within 24 hours.